"Sales very helpful knowledgeable of products. Not pushy would definitely go back again. "
"Overtime I go into this shop they have what I need. The staff is courteous and know there products. I recommend them to all my riding friends."
"They understood the problem, and made the exchange without a hassle. You guys stand behind your warranty. 1st class!!"
"After four plus years of service, my Bilt modular helmet suddenly locked itself in the closed position and wouldn't reopen.
No problemo!
Just returned to the local Cycle Gear where they were able to access their computer to confirm my previous purchase, and I walked out with a brand new modular helmet which turns out to be an even better quality item.
I have been a regular customer for over five years and plan to continue to outfit my riding obsession at Cycle Gear."
"I am always pleased when I visit the store.. The employees are very friend and directs me to whatever I need. They also give good advice when I'm making a decision on a purchase..Very helpful group.
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"I haven't had great customer service like the service I've received at Cycle Gear in a very long time.
Other companies should model their training new employees after Cycle Gear."
"The store in Greenville, SC is easy to find, full of product and kinda disorganized. It needs a good cleaning and straitening. Overall, I would say it's a VERY good motorcycle gear store. My boots are great and were priced right. When I need another jacket I am heading there for that as well. The staff was extremely helpful and friendly. They were pretty busy, too. Definitely a positive shopping experience."
"After the sales staff finally asked me if I was finding what I wanted, they "swung into action" and found better quality race boots that were located in other parts of the store. One pair of boots were a close-out that fit and were a great value! The store has a lot of merchandise, I just needed a guide to find the stuff."
"Always get good service. Good selection of products. Never a question they couldn't answer. Now a regular customer."
"Cycle Gear is a good place to get your helmet because of the selection, the ability to check for fit right there, return policy, and pricing is competitive. The store has similar advantages for other riding gear and maintenance items. However, for those little made-in-China things like bar end mirrors and swingarm sliders they are over priced, so go online for those. Haven't bought tires through them, but will this winter."
"Had to order my RF1200 in size XL. Wish the size had been in stock. Not one style in XL was in stock. Order process easy and only required 3 business days "
"Great service, awesome inventory."
"From the time I walked in the door to the time I left, I had someone assisting me the entire time. Everyone was very helpful and friendly. Prices were competitive with everything I was looking at online. Will definitely recommend Cycle Gear to friends."
"Awesome awesome awesome awesome..."